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Hotkey Not Working

If the global hotkey isn’t triggering a capture:
  1. Check if the app is running: Look for the Screention icon in your system tray.
  2. Key conflict: Another application might be using the same hotkey. Try changing it in Settings.
  3. Restart: Sometimes a simple restart of the app resolves global shortcut registration issues.

Screen Black/Blank on Capture (macOS)

If your screen goes black or you only see a desktop background without windows when capturing on macOS:
  1. Open System Settings -> Privacy & Security -> Screen Recording.
  2. Ensure Screention is checked.
  3. If it is already checked, uncheck it and check it again.
  4. Restart Screention for the permission to re-initialize.

App Doesn’t Start Automatically

If “Launch at startup” is enabled but not working:
  • Windows: Check Task Manager -> Startup apps to ensure it’s not disabled there.
  • Linux: Check your distribution’s “Startup Applications” preferences.
  • Generally: Toggle the setting OFF and then ON again in Screention Settings to re-register the startup entry.

Contact Support

If you’re still having issues, please open an issue on GitHub.